Reward schemes 'are to be still expected'

Date: 22/04/2009

Although unemployment is hitting major highs, employees should not expect to be left unrewarded for good performance in the office, according to a human resources (HR) consultancy specialist.

Michael Drawhorn, a market expert in south-east Asia for Towers Perrin, a global HR firm, said that it is harder to keep motivating employees during the downturn, though performance management needs to be at the forefront of every manager's mind, the Straits Times reported.

This is, according to Mr Drawhorn, because performance needs to be much higher to succeed in the current climate, with growth just as important as cutting back on costs for all organisations - something which is galvanised by the introduction of team building or a recognition programme.

He explained: "Firms should adopt a system that has more differentiation. This means that instead of rewarding everyone across the board at an equal amount, reward those highly performing individuals more."

Speaking to Business Link, consumer contact centre company QPC spoke of its success when using an incentive scheme, stating that both short and long-term objectives can be fulfilled if it is structured correctly.

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