Public sector 'lacks understanding' on incentives and recognition

Date: 09/10/2009

Nearly half of public sector leaders do not know how to engage their employees, according to a new survey.

Investigating Employee Engagement and Predictive Analytics, carried out by MidlandHR, detailed that every single respondent of the 100 questioned agreed that engagement with employees affects performance, yet many openly admit to not knowing how to do it.

The company's research director Dr Leslie Bowie said research shows that public sector business leaders are not adequately measuring engagement among workers even though they recognise the importance of employee communication and its effects on performance and retention.

He continued: "In today's economic climate, when the success or failure of an organisation relies on optimising its people and focusing their performance, organisations should do their utmost to keep their employees engaged, in order to get the best from them.

Underlining the importance of incentives and recognition, Dr Bowie concluded that steps must be taken to implement strategies, otherwise performance and absence will beleaguer the public sector.

Earlier this week, Ray B Williams of the Financial Post explained that several practices by managers waste both time and money and do not fulfil the needs of employees, particularly showing dislike for employee of the month schemes which he believes only treat individuals to praise.

Written by Michael Ewing

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