Leaders 'must be communicative' in mergers

Date: 22/07/2009

In times of crisis, businesses need to ensure staff are kept in the loop, otherwise there is a real risk that low morale will compound any performance-slowing changes, it is asserted.

Writing for the Daily Telegraph, Abbey's Human Resources Director Simon Lloyd highlighted the recent issues facing high-street banks across the UK, particularly those going through acquisitions or mergers.

Praising Alliance & Leicester for such measures, the expert noted that intervention from senior managers during a working day to explain situations to staff, while not expectant of a round of applause, shows "leadership and compassion" and this is essential from the start.

By demonstrating this stability - something which may be galvanised by a team building corporate event - businesses will be sure to provide a "necessary morale boost" to workers, Mr Lloyd concluded.

Another small way to improve the feel of a workplace is to invest in plants, according to Ray Borg of Ambius, who cited several research projects which verified their ability to lower stress levels.

Written by Jo Morgan

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