Incentive programmes 'just as important' during downturn

Date: 16/03/2009

A workforce provided with plenty of incentives and recognition can be an organisation's "most valuable asset", according to an industry expert.

Maintaining staff motivation and morale is particularly important during a financial crisis, claims Mark Thompson, managing director at COA Solutions.

The business management systems provider recently launched a new tool designed to help employers monitor staff motivation indicators, such as absenteeism and staff retention.

Alongside other techniques, such as team building corporate events, the tools could help firms improve staff performance, the company claims.

Mr Thompson believes that managers should "never become complacent about engaging staff, especially during an economic slump".

"High staff absenteeism rates and poor performance levels are typical symptoms of unhappy staff which can jeopardise an organisation's survival, especially in turbulent economic times," he added.

Recent research indicated that despite the majority of public sector workers receiving a pay increase over the last 12 months, satisfaction has remained low.
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Incentive programmes 'just as important' during downturn

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