Hospital survey reveals need for reward and recognition

Date: 21/04/2009

A major survey at an NHS institution in Yorkshire has found that a lack of leadership skills and motivation is severely denting morale at the organisation.

The Scarborough Evening News revealed that over three-quarters of staff did not recommend their job as a viable career to friends and family due to a number of factors.

Only one in ten people working with the Scarborough health trust, which employs 2,400 staff, found that communication between themselves and bosses was good, with job satisfaction also coming in below the national average as recorded by the Care Quality Commission.

Chief executive of Scarborough and North East Yorkshire Healthcare NHS Trust said that he would do everything in his power to make staff feel valued.

He continued: "We will be reviewing our internal communications and implementing a number of initiatives, including the launch of a staff recognition scheme, to ensure we communicate in the most effective way."

Staff incentive schemes and reward programmes have been recommended by Business Link, the government advice website which emphasises the role which perks can play in increased performance and productivity.

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