Great leadership 'needs good communication with workers'

Date: 07/01/2009

A good leader must be good at communicating with their colleagues if they are to succeed at motivating the company as a whole, it has been recommended.

Hewitt Associates said that although one size does not fit all and there wasn't a perfect solution for all workplaces, there was a need to have a two-way process as "everyone wants to be heard".

As a general rule, it said communication and information should have an 80 to 20 split as this would push employees and not simply give them knowledge, instead providing them with thoughts, feelings and emotions.

Hewitt Associates admitted that courage is needed when motivating employees, adding: "If you communicate openly and honestly, you will make some mistakes and there will be times when you don't have the answer. Admit it. Your employees will understand and will respect your courage."

The organisation specialises in creating and managing retirement programmes and was founded in 1940 by Ted Hewitt.
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