Good will 'should be accommodated in policy changes'

Date: 24/02/2009

Any changes in policy which companies make should be done so in a way which promoted good will, claims one expert.

Tim Payne, head of human resources (HR) at KPMG, says it is not a surprise that firms are making cutbacks with their spending, although the commitment of staff will always be crucial.

"Employees understand companies need to manage their costs - but they still expect leaders to communicate clearly with them when changes are made," he continues.

Speaking in response to a recent survey KPMG conducted alongside the Chartered Institute of Personnel and Development, Mr Payne adds that goodwill is a "vital commodity", which could be enhanced through team building activity.

Alienating staff is not a good idea in the current financial climate, he concludes.

The survey found that around half of HR professionals feel stress levels have increased in their organisation, with some firms potentially benefiting from the expertise of a corporate event planning company.

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