Exceptional managers 'build trust of employees'

Date: 21/01/2010

Managers in the UK in the coming months will have to step up and take control of communication, incentives and recognition as well as other techniques to motivate human resources, one expert has said.

Ruth Spellman, chief executive at the Chartered Management Institute (CMI), asserted that managers are determined to engage their staff as a priority for 2010.

She continued: "Building the trust needed to engage employees; ensuring we develop all our talent; fostering innovation to promote business growth; reducing our environmental impact; delivering world-class public services; all will be impossible without the highest standards or management and leadership."

Ms Spellman explained that many employers of managers should be providing accredited training through professional bodies, which is becoming more apparent as the CMI has seen a 58 per cent year-on-year increase in people undertaking this.

Last year, the CMI discovered in a survey that almost half of workers (47 per cent) had left a job due to bad management, with a further 50 per cent believing they could do a better job than their manager and 49 per cent stating they would take a pay cut in order to work with a better manager.

Posted by Peter Chad ADNFCR-2060-ID-19570669-ADNFCR

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Exceptional managers 'build trust of employees'

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