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Employee motivation 'relies on psychological contract'
Date: 23/07/2010
Keeping employee motivation relies heavily upon a "psychological contract", a business writer has claimed.
In an article for Fresh Business Thinking, Dr Anton Franckeiss suggested that the unwritten agreement between employers and employees is a greater influence upon everyday behaviour than the official contract.
Dr Franckeiss explained that in the modern workplace, people no longer look for jobs to last their entire working lives, but expect treatment such as reward and recognition and to be respected and trusted.
He noted that more subtle methods can help to encourage people to work harder.
Employers were urged not to try to force it, but to "[create] the conditions that will inspire or encourage them to work more effectively".
Nick Mitchell recently used a Public Service article to outline the importance of reward and recognition.
He said that creating employee motivation helps business as staff are less likely to take sick leave and will drive customer satisfaction.