Employee engagement and feedback 'critical' to success

Date: 27/01/2010

On the whole, employees could join a company because of its prestige and reputation but will happily leave if their relationship with their immediate supervisor deteriorates, according to an expert.

Mark Craemer of the Seattle Intelligencer explained that the strengthening of this bond through regular dialogue such as that achieved in a team building conference could lead to better employee engagement, long-term retention and increased productivity.

Managers must raise the amount and quality of feedback they give employees, he argued, should carry out a review more than once a year and must include praise for positive performance as well as constructive criticisms so corrective action can be taken.

Such initiatives can make employees feel better about their job and can boost productivity, recognition, employee retention and recruitment in the long run.

Earlier this month, Ruth Spellman of the Chartered Management Institute said that managers must engage their staff as their top priority for 2010.

Posted by Michelle Fry

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