Communications can boost employee motivation

Date: 25/03/2010

Employees who receive incentives and recognition from their bosses are more likely to feel motivated and unified.

This is the suggestion of Arnold Wagner, a Senior Adviser at Maximm Consulting, who told The Grapevine Online that motivation can be boosted by honest and open communication across company hierarchies.

Mr Wagner believes that employees are good at detecting senior management 'spin' if bosses are confronted about organisational issues.

"Thus, regular, candid and consistent communications, delivered by a line management team that has been properly briefed and suitably empowered to deliver the messages and can answer the questions raised by employees, can have a powerful unifying and motivating effect," he explained to the news provider.

This approach is being pioneered by the Royal Bank of Scotland (RBS) after it was forced to implement a programme of widely publicised redundancies during 2009.

RBS made an initial 10,000 people redundant its cut-backs, while last November it was confirmed that the bank is letting a further 3,700 people go in its branch operations.

Posted by James Yorke

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